FAQs
FREQUENT Questions
Services
Q: What types of services do you offer?
A: We offer a wide range of services including but not limited to engine repairs, brake services, tire maintenance, transmission services, electrical system repairs, heating and cooling system services, suspension and steering repairs, and general maintenance.
Q: Do you handle both domestic and foreign vehicles?
A: Yes, our skilled technicians are experienced in working with both domestic and foreign vehicle makes and models.
Pricing
Q: How are your service prices determined?
A: Service prices may vary based on the type of service required, parts needed, and the complexity of the repair. We provide transparent and competitive pricing, and our team will discuss costs upfront before starting any work.
Q: Do you offer estimates before performing repairs?
A: Yes, we provide detailed estimates outlining the expected costs of repairs or maintenance services. We believe in transparency and ensuring our customers are informed about pricing before any work begins.
Warranties
Q: Do your services come with a warranty?
A: Yes, we stand behind the quality of our workmanship and many of our services come with warranties. The warranty period and coverage depend on the specific service performed. Please ask our staff for details regarding warranties for your service.
Q: What if I experience issues after a repair is done?
A: If you experience any issues after a repair, please contact us immediately. Depending on the situation and the service performed, your repair may be covered under warranty. We will assess the issue and take necessary actions to ensure your satisfaction.
Insurance Work & Estimates
Q: Do you handle insurance work for repairs?
A: Yes, we specialize in insurance work for auto repairs. From accident damage assessments to direct communication with insurance providers, we streamline the process to ensure a smooth experience for our customers.
Q: How does the insurance claim process work with your shop?
A: Our experienced team will assist you throughout the insurance claim process. We conduct thorough damage assessments, communicate directly with insurance providers, provide transparent estimates, and perform quality repairs once approvals are secured.
Q: Can I inquire about a service or ask for advice without scheduling an appointment?
A: Absolutely! Feel free to contact us via phone or email with any questions or concerns you may have. Our team is happy to assist and provide guidance even if you’re not scheduling an immediate service.
Appointments & Inquiries
Q: How can I schedule an appointment?
A: You can schedule an appointment by calling us at 773-622-2228 or by using our contact form on our website.
Q: Can I inquire about a service or ask for advice without scheduling an appointment?
A: Absolutely! Feel free to contact us via phone or email with any questions or concerns you may have. Our team is happy to assist and provide guidance even if you’re not scheduling an immediate service.